Terms of Service

    Last updated: November 2024

    1. Acceptance of Terms

    By accessing or using Faveo.io's website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

    2. Description of Service

    Faveo.io provides an AI-powered customer support platform designed to help businesses automate and enhance their customer service operations. Our Service includes chatbot integration, natural language processing capabilities, multi-language support, and analytics tools.

    3. Eligibility

    You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Service. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

    4. Acceptable Use

    You agree not to use the Service to:

    • Violate any applicable laws, regulations, or third-party rights
    • Transmit harmful, offensive, or illegal content
    • Attempt to gain unauthorized access to our systems or networks
    • Interfere with or disrupt the Service or its infrastructure
    • Use automated means to access the Service without our permission

    5. Intellectual Property

    The Service, including all content, features, and functionality, is owned by Faveo.io and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

    6. Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    7. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAVEO.IO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

    8. Changes to Terms

    We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.

    9. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    Email: legal@faveo.io