FaveoFaveo

    Privacy Policy

    Last updated: November 2024

    1. Introduction

    At Faveo.io ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered customer support platform.

    2. Information We Collect

    We collect information that you provide directly to us, including:

    • Contact information (name, email address, company name)
    • Account credentials and profile information
    • Communication preferences and feedback
    • Information provided through our early access signup forms
    • Meeting request details and scheduling preferences

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process your early access requests and meeting bookings
    • Send you updates about our product launch and features
    • Respond to your comments, questions, and customer service requests
    • Analyze usage patterns to enhance user experience
    • Protect against fraudulent or unauthorized activity

    4. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    5. Data Sharing and Disclosure

    We do not sell your personal information. We may share your information only in the following circumstances:

    • With service providers who assist us in operating our platform
    • To comply with legal obligations or respond to lawful requests
    • To protect the rights, property, or safety of Faveo, our users, or others
    • In connection with a merger, acquisition, or sale of assets

    6. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    • Access and receive a copy of your personal data
    • Correct inaccurate or incomplete information
    • Request deletion of your personal data
    • Opt-out of marketing communications
    • Withdraw consent where processing is based on consent

    7. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

    Email: privacy@faveo.io